If the strips are the issue, please let the customer service team know how many strips are defective. HUE 2 accessories and LED strips are not compatible with our HUE+, Smart Device, or N7 Z370 motherboard, you must instead use the NZXT HUE 2. BUY NOW. Make sure to have only LED strips OR RGB fans connected on each LED channel. ... i have a NZXT fan control that came with my h500i, ive also looked at ⦠HUE 2 accessories and LED strips are not compatible with our HUE+, Smart Device, or N7 Z370 motherboard, you must instead use the NZXT HUE 2. NZXT CAM Software Walkthrough and HUE Lighting Demo!Check out and download CAM for FREE!https://goo.gl/h45hHiSubscribe! Advanced PC Lighting System Powered by CAM. First install of CAM everything worked then after a shutdown and booting up again the X52 is not lighting up and no Kraken shows up in CAM. Make sure that the molex is properly connected. Read honest and unbiased product reviews from our users. I then tried a different USB cable, (A USB mini to type A) and it worked. I have done everything to get it back with no luck....NZXT is pissing me off. Then right-click the AseUSB.inf file and select "Install". TERMS & CONDITIONS AND PRIVACY POLICY. NZXT RGB is Powered by CAM CAM PC monitoring software is at the heart of all NZXT RGB products and allows you to use lighting presets or customize your own lighting profiles. Check if all the strips are properly aligned. You cannot connect both LED strips and RGB fans on the same channel. In this video, I'll show you guys the buttons/features that are included inside the CAM Software made / developed by NZXT. Compatible with Corsair iCUE, Asus AURA, Razer Synapse, Logitech Gaming, Cooler Master Masterplus, MSI Mystic Light, and EVGA Precision X1. NZXT CAM not detecting AER RGB 2 fans. High-performance 240mm liquid cooler with lighting and CAM controls. $149.99. You can try using a different molex on your power supply to see if the port on the power supply is working correctly. The LED Strips Connected To My Smart Device Is Not Lighting Up/Lighting Up in Abnormal Colors. BUY NOW. 4. CAM not detecting fans or light strip. Intel Z390 Rig ( *NEW* Primary ) Intel X99 Rig (Officially Decommissioned, Dead CPU returned to Intel) i7-8086K @ 5.1 GHz (still tweaking) -- i7-6800K; Gigabyte Z390 Aorus Master -- ASUS X99 Deluxe; Sapphire NITRO+ RX 5700 XT Special Edition-- 2x Sapphire NITRO R9-Fury in Crossfire; 32GB G.Skill TridentZ DDR4-3000 CL14 (16GB TridentZ RGB + 16GB Red/Black TridentZ) You can contact the Customer Support Team for a replacement controller. start cam again, go to tuning tab and see if lighting tab is there again. Make sure to have only LED strips OR RGB fans connected on each LED channel. High-performance 280mm liquid cooler with lighting and CAM controls. The one-stop utility for syncing your RGB peripherals and components. Follow If you are using a HUE+, Smart Device, or N7 Z370 and our CAM software is able to detect the device but the strips do not light up or are lighting up in abnormal colors, please try the following troubleshooting steps: Check if all the strips are properly aligned. I tried everything, reinstalling both CAM and the Asetek USB drivers, different USB headers, etc. Please try these troubleshooting steps to further narrow down this issue. Last edited by Escorve; Sep 22, 2019 @ 7:12pm #8 < > Showing 1-8 of 8 comments . Then check CAM again. Can I add more than 4 strips of LED’s to my hue +? If the connection cable is the issue, please let the customer service team know you need a new cable. I plugged them into an Asus ROG STRIX B450-F motherboard. Be sure that the SATA power is properly connected as it is what provides power to the LED strips. With your PC powered down, check the cable connections to your caseâs Smart Device. After this, restart your PC and check CAM again for your Kraken M22. RGB Lighting & Digitally-Controlled Fan Channels. To do this, exit out of CAM and unplug all the strips from the HUE+. Be sure that the SATA power is properly connected as it is what provides power to the LED strips. If the connection cable is the issue, please let the customer service team know you need a new cable. NZXT CAM not detecting AER RGB 2 fans. It reports fan RPMs and noise level. SIGN UP. Why are my lighting settings blocked in NZXT CAM? 4 comments. Is this liquid cooler the best choice for AiO? If you are using any extension cables check those as well. You can try using a different SATA power connector on your power supply to see if the port on the power supply is working correctly. This will install the driver for your Kraken coolers. The molex cable is what powers the light on the strips. Try using a different connection cable to connect the strips to the HUE+. Once installed, restart your PC. "get status" is partially working. ... BY SIGNING UP OR LOGGING IN, YOU AGREE TO NZXT, CAM, AND BLDâS . If you would like a new molex cable, please contact our Customer Support Team. Hey all, I'm having an issue with CAM not detecting any new LED devices I plug in. "set fan" is not yet started. "set color" is mostly working. This changelog helps you understand what bugs have been reported and verified, as well as when it might be fixed [â¦] I've had the case for about 2 years, but have never tried using the case lights until today. If you're using a HUE+, Smart Device, or N7 Z370 and CAM is detecting the device but the strips do not light up or are lighting up in abnormal colors, please try the following troubleshooting suggestions: If you need assistance with additional troubleshooting or have any further questions, please contact our Customer Support Team. Check that you are using only NZXT LED strips or AER RGB fans. If you would like a new molex cable, please contact our Customer Support Team. this is what i do every time cam doesnt see my kraken, works perfectly...80% of the time View All; ... YOU AGREE TO NZXT, CAM, AND BLDâS . Specifically, ensure that the USB and SATA power cables are properly connected. same issue with my X52. You can try using a different molex on your power supply to see if the port on the power supply is working correctly. If you're using a HUE+, Smart Device, or N7 Z370 and CAM is detecting the device but the strips do not light up or are lighting up in abnormal colors, please try the following troubleshooting suggestions: Make sure to have only LED strips OR RGB fans connected on each LED channel. Try each strip individually and see if any of them are defective. Check if all the strips are properly aligned. Then plug one strip into the HUE+, and start CAM. (Fans donât show up under lighting section in CAM and LED channel 2 shows up as unoccupied with 0/40 LEDs in use) I was thinking maybe the fans went bad when my old motherboard/power supply died out or maybe NZXT stopped supporting the v1 AER RGB fans in one of the recent CAM updates or something. I have restarted my pc a ton of times and reinstalled cam a few times as well. I have read a lot of comments mean such as ânzxt cam software wonât open, nzxt cam not detecting hue+,nzxt cam crashing, nzxt cam not detecting Kraken, nzxt cam software not opening, nzxt cam software not working, nzxt cam overlay not working âetc. To do this, exit out of CAM and unplug all the strips from the HUE+. Confirm that CAM detects the Smart Device under the Drivers tab and check to be sure that the Lighting tab appears in CAM as well. However, they are being detected in CAM and I am able to change the color, etc. The molex cable is what powers the light on the strips. PLZ feel free to ask if u have any questions.. plus come say hi in my discord channel https://discord.gg/zmujJUD CAM is a free PC monitoring software created by NZXT for PC enthusiasts and gamers. TERMS & CONDITIONS AND PRIVACY POLICY. I purchased an NZXT Kraken X62 a while back for my new build, everything worked except for the LED lighting, it lighted up (white) but the CAM software wouldn't recognize it. Check and see if the strip appears in CAM and the LEDs can be controlled. You cannot connect both LED strips and RGB fans on the same channel. However, because every PC is different, making sure CAM runs flawlessly for everyone is an ongoing effort. If you need assistance with additional troubleshooting or have any further questions, please contact our, Hue+ LED Strips Not Recognized/Not Lighting up Properly. Follow If you're using a HUE+, Smart Device, or N7 Z370 and CAM is detecting the device but the strips do not light up or are lighting up in abnormal colors, please try the following troubleshooting suggestions: Make sure to have only LED strips OR RGB fans connected on each LED channel. Any help would be appreciated, thanks! NZXT's CAM software has come a very long way since the company's first "smart" products, and the breadth of easy to use lighting configurations and ⦠LEARN MORE Featuring an advanced microprocessor, the RGB and Fan Controller delivers an amazing array of RGB lighting effects, synchronized across all NZXT RGB accessories. Lighting channels are named sync1, sync2. You can contact the Customer Support Team for a replacement controller. Per page: 15 30 50. The arrow on the connection cable should be pointed to the +5V on the strip. The arrow on the connection cable should be pointed to the +5V on the strip. Check and see if the strip appears in CAM and the LEDs can be controlled. Hello, I just installed 2x 140mm AER RGB 2 fans, and they won't show up in NZXT CAM. While CAM detects the fans themselves, they can't find the LEDs even when I plug them into the lighting control. Hey there! The RGB lighting kit is powered by CAM, so itâs easy to change modes, sync lighting effects, and express your creativity with the perfect lighting for your build. Try each strip individually and see if any of them are defective. Hope you enjoy my opinion! JackNet RGB Sync. Go into Control Panel and click on "View Devices and Printers" then remove the NZXT USB Device/Unknown USB Device and restart your PC. Also where can i purchase more of these LED strips? CAM also allows you to âconnect the dotsâ between all the different NZXT accessories (not just RGB) and keep track of your PC and gaming performance. previously NZXT had a reputation of being a terrible software in the market. Try using a different connection cable to connect the strips to the HUE+. Password must contain at least 6 characters, including upper + lowercase and numbers Find helpful customer reviews and review ratings for NZXT H700i - ATX Mid-Tower PC Gaming Case - CAM-Powered Smart Device - RGB and Fan Control - Enhanced Cable Management System â Water-Cooling Ready - White/Black - 2018 Model at Amazon.com. Close. I checked all my cable connections, and I'm pretty sure they are correct. Repeat this for all the strips. You can try using a different SATA power connector on your power supply to see if the port on the power supply is working correctly. Open CAM and go to the Devices Page and select âDetect Devicesâ. Then plug one strip into the HUE+, and start CAM. click the gear > install NZXT drivers > check kraken checkbox > install > right click cam icon in system tray > exit. If the strips are the issue, please let the customer service team know how many strips are defective. Your Kraken M22 may show up again in CAM after doing this. For Z63 and Z73 coolers, you do not need such a driver. Everything is installed correctly buy cam is not recognizing the hue+. If you are experiencing this issue with the RGB lighting on the pump this could be an issue with the USB connection. Repeat this for all the strips. RGB Ecosystem. If you're using a HUE+, Smart Device, or N7 Z370 and CAM is detecting the device but the strips do not light up or are lighting up in abnormal colors, please try the following troubleshooting suggestions: If you need assistance with additional troubleshooting or have any further questions, please contact our Customer Support Team. NZXT HUE+ usb fix. $159.99. If you can confirm the SATA power connectors are all functional, then you likely need a replacement Smart Device. Check that you are using only NZXT LED strips or AER RGB fans. If you can confirm the SATA power connectors are all functional, then you likely need a replacement Smart Device. o NZXT â CAM (not pre-installed) o Corsair â iCUE (note pre-installed) o Thermaltake â RGB Plus (not pre-installed) o EVGA â Precision X (not pre-installed) o Zotac â Firestorm (not pre-installed) Manual Control â For some RGB products, they may have a button directly on them that controls the lighting. The arrow on the connection cable should be pointed to the +5V on the strip. Using a CAM-powered device means youâll have an easy-to-use product along with a comprehensive view of your PC. Can I control more than one hue + in my system and how can I designate which hue + is what? not sure why it was working yesterday perfectly fine. This is the follow up to my purchase of the NZXT Kraken X52. Recently, I bought 2 AER 2 RGB fans. Can the LED strip that comes with the original HUE work with the HUE+? All of the led strips light up, but cam is not recognizing it. Make sure that the molex is properly connected. Just got the nzxt hue+. It only works with Corsair products, and Corsair products usually do not work with NZXT Cam or Hue. I got my PC originally through the BLD service in May. If you are using any extension cables check those as well. Hi, as the title suggests, my led strips that are pre-installed in the H500i are not lighting up. Posted by 2 months ago. If you need assistance with additional troubleshooting or have any further questions, please contact our. turned on my computer opened Cam to find that i have no lighting or fan control. any ideas what im doing wrong? KRAKEN X52. Please open your Control Panel, go to "Devices and Printers" then remove any NZXT USB Device/Unknown USB Device listed on this page. If your CAM powered device is still not recognized in CAM, then you will need to remove the current driver from your system for that hardware. 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