30. Sign In. There are four dedicated cleansing modes: Rear, Soft Rear, Front, and Wide Front. This function is added on top of the Energy Saver feature, which is present in all the Toto products we’ve reviewed. Has anyone else had this problem or any other suggestions on how to possibly fix it? I assume they found something out of spec, or maybe wanted me to have the latest hardware and/or firmware? If anybody else gets a new controller board, understand that what your remote says is NOT what the new board thinks is set. View all the available washlets from TOTO. No idea. You can turn the heated seat completely off or on auto energy saver mode which sets the seat to about 79˚F/26˚C. Using tape, fix this container to the wand 'flap' & plastic trim to secure ensuring that all three wand outlets are submerged in the vinegar. Others you may want to let fade from your memory, From black stainless steel appliances to outdoor fabrics used indoors, these design ideas will be gaining steam in the new year. You can store a user’s choice of wand position, water pressure, and water temperature. (*) Required, Your email will not be published, 20 new I would not try to replace just the linear gear, but rather the whole motor unit with wand attached if you can find one. And if your friends and family are like us, they’ll also be talking about it with excitement. I have a toto washlet 350s toilet, and the wand is stuck. On the other hand, the Timer Energy Saver allows you to be in complete control of when you want the heated seat to be completely off. Can you imagine what your family would write in your obituary? Is it the wand washing feature? This post was edited by noopd on Wed, Jun 12, 13 at 19:45. To see TOTO's newest washlets, please visit links: TOTO S550e and TOTO S500e The TOTO S300e Washlet carries over the main features found in the previous-generation TOTO S300 - such as posterior wash, feminine wash, adjustable water temperature, adjustable water pressure, and adjustable spray position. However, Toto developed a way to integrate that into its toilet seats, by having regular water turn into electrolyzed water each time the toilet flushes. And if it’s something you can’t adjust to, we recommend turning some of the noisier features off. Be sure to read this Instruction Manual before using your product and keep it in a safe place for future reference. With my older toilet which the water surface area is huge (think letter size paper), it did had more giving whether you sit near the edge of the toilet or sit properly on the entire toilet seat area. You KNOW it is sitting there in the parts bin. You can think of it as salt water that has been passed through an electric current. I unplugged, and shoved the wand back in manually. It's going to cost at least $200 to fix it. To store these settings, simply press and hold “User 1” or “User 2” while cleansing is in progress. I have the same problem as Tom Jones - my 350e suddenly will not retract the wand all the way. You can adjust its temperature from low, which is about 95°F/35°C, to high, which is about 140°F/60°C. View online or download Toto WASHLET S300e Instruction Manual The result is a clean wand with full pressure restored! As usual, we begin the review by taking a look at the appearance, dimensions, and built of the Washlet. The PREMIST® function sprays the bowl before each use, helping to keep your toilet bowl clean. And it isn't like you'll be making a warranty claim if you mess it up. It is powered by two AA batteries. Then, when the clips were all up, carefully unfold the inner portion from the outer casing. The dimensions for the round seat are 18-7/8” long, 15-3/10” wide, and 3-15/16” tall. It's all about finding that one right person who can make it happen. General Customer Service. The S300e is operated by a remote control, similar to other top-level bidet toilet seats. I have three units in our three bathrooms. They're supposed to call before doing any work.Monica. When you compare it to the entry- or mid-level toilet seat bidets made by Toto, such as the C100 or C200, the S300e is significantly slimmer. You can use the remote to adjust the pressure and position of the water and wand during cleansing as well. ... Troubleshooting. EWATER+ system for bowl and wand cleaning : EWATER+ system is a smart water system installed in luxury bidet toilet seats of TOTO. Because of its non-toxic properties many food preparation facilities and hotels use it to clean. And does it hide the plumbing and electric cord? Remove both with a large flat screwdriver. Well the design certainly pleases. TOTO S300e has been discontinued and no longer in stock. Check out these 10 innovative ideas for building storage into the plan, Extensive renovations make an 8-bedroom summer home ready for a family and many guests, A dark space full of odd angles becomes a beautiful and functional college apartment, Glass block windows, Starphire glass shower panes and bright white and blue tile make for a bright new bathroom design, Portland, Oregon, homeowners update their 1950s ranch to create their dream ‘glass house’, Learn how to create a safe and accessible bathroom without sacrificing style, A recessed toilet paper holder and cabinets, diagonal large-format tiles, frameless glass and more helped maximize every inch of the space, Some style trends are worth jumping onboard. There is one plastic cross brace at the back near the motor that you can remove to make this easier, though. Monicakm, If you are still following this thread, I'm wondering whether you were able to solve your problem and if so, how did you resolve it. This feature helps conserve energy during times when the toilet is used less frequently. Advertisement. Set the unit on its side with grey cap water filter up, remove water filter.3. This video is a review of the TOTO s350e and s300e washlet bidets from BidetKing.com.http://bidetking.com/toto-s350e-washlet.html Cost me about $30 in shipping, And they charged me $180 to repair it and ship it back. The first advanced feature we want to talk about is the ewater+ system. I have a year old Toto Washlet TTF6631CS V2 & live in a fairly high hard water area in Greece. We would say that it’s a small problem if someone uses the toilet in the middle of the night when every noise sounds 100 times louder than it really is. hi, i have totto washlet,suddenly the controller is not working, and it's not possible to change, do you think it's possible to repair the controller, the botton on the seat is working. Operate the wand to flush. It’s recommended to clean the nozzle monthly or when you notice dirt. The Toto Washlet S300e is a slim, futuristic toilet seat bidet jammed with advanced features like safe, electrolyzed water sanitation and additional cleansing modes for women. I had more streaking at the beginning and I am able to minimize it as much as possible by 2 things, 1) using toilet bowl cleaner once a week definitely help keep the surface more sleek and 2) sit more properly. 28. Will I be happier if the TOTO doesn't have the streaking problem? Warranty. TOTO takes pride in providing their customers with quality plumbing products that are durable, dependable and visually pleasing. Also for: Sw584 (tcf4731u), Sw583 (tcf4730u), Washlet s300e, Sw574 (tcf4721u), Sw573 (tcf4720u, Washlet sw584, Washlet tcf4731u, Washlet sw583, Washlet … SW3054AT40, SW3054 SW3044AT40, SW3044 SW3056AT40, SW3056 SW3046AT40, SW3046 When you’re finished you can use the remote to turn it off. † If possible, with your order, please include your model number (from the underside of the tank lid). It comes with almost the same features as the S350e but does not come with an automatic open and closing lid. TOTO has just launched its next generation of seats: the TOTO s550e washlet and the TOTO s500e washlet. Now for the more common features. There is no pattern to if and when it's going to spray like it should. As for the remote, there are two sides. It sounds like the motor is trying to retract it but it is stuck. However now water is constantly leaking around the wand even when not used. These keep-clean functions work by sensors located on the toilet seat, which detect your movement. This model is almost like a B100 . Has anyone else had this problem? but we have S300 for more than 10 years.. It is a premium bidet that excites like the first time you’ve ever seen and used a bidet toilet in Japan. Hardly any water comes out of the front wash EVER. Good idea to put a bit of effort into shaking that part loose from Toto before sending it all back. Wash out the small fine filter mesh that is incorporated in the smaller of the two plugs. In my case, a bunch of foamy water came out and water began to freely run out around the wand.5. Electrolyzed water is ordinary tap water that contains sodium chloride and is a disinfectant, cleaner, and sanitizer more effective than household bleach. The first thing you will notice when looking at the S300e is the slim design. I mean, come on! Mirtaliberman above has the right idea.....white vinegar is the way to go! The S350e is available in elongated or round versi… You have to finagle it out being careful not to break any of the plastic arms holding it in place. Next weekend is the start of deer season. The minimum water temperature is 86°F/30°C and maximum water temperature is 104˚F/40˚C. This is Jbidet.com’s exclusive review of the Toto Washlet S300e. Kohler has 2 different ones. Good info on the controller board and remote situation! I called TOTO who wants me to send it in, possibly $300 repair + shipping both ways. Using a funnel or eye dropper, add a small amount of CLR (lime deposit remover) to water filter reservoir and water supply hose. Reconnect unit to toilet. You can store the preferred wand position, water pressure, and water temperature for two users. Toto THU9476 Deodorizer Catalyst for S300E/S350E Washlet. Probably costs pennies. 30. I don't know what they'll fix, tech support said if resetting it didn't fix the problem and with what I described, he says it's electrical. Thank you. The only way I think you can swing it is to find a similar broken unit on eBay that has something wrong with it other than the wand mechanism. I have tried all the automatic cleaning options, wand will not - Answered by a verified Plumber We use cookies to … Water spray patterns that it's never done before. As always, we’re going to begin the review by taking a look at the appearance, dimensions, and built of the Washlet.The first thing you will notice when looking at the S300e is the slim design. After checking filters, problem is hard water deposits clogging the tank/wand. The one thing worth mentioning about the remote is the personal setting buttons. ... Troubleshooting. TOTO washlet S300e VS TOTO washlet S350e. When I spoke with the technical service guy he knew exactly what it was too. But, couldn't hurt and may be the answer :) I'll let you know. I don't think I can help you much. Toto washlet stopped working after power outage - Answered by a verified Home Improvement Expert. I sent my unit it. Tech support & managers held the position of sending the unit in for a $200+ repair...I'd like to give the repair a try myself - please could anyone outline the steps to disassemble the washlet & did anyone manage to find a replacement gear or "patch" it? They sent me a box with a FedEx label and commercial invoice attached. It seems part of the joy of owning a Toto is having to send it for $200 in repairs plus shipping about every three years. Our S300 Washlet is about 5.5 years old. I'll try the vinegar/CLR flush and see what happens. As always, we’re going to begin the review by taking a look at the appearance, dimensions, and built of the Washlet. The remote control receiver is located on the right corner of the toilet seat. I guess, it is like everything else, maintenance is needed.For me, using a toilet equipped with Toto, is an experience that is worth every $. Now I can't push it in manually, It just sprays randomly in the air now. I do get some streaking. Get the toto, I did and we love them both. While using each of these sprays, you can turn on the oscillating feature which will move the wand back and forth to wash more thoroughly. By turning on the pulsating feature the water pressure will alternate between soft and strong, which feels as if you’re being given a massage. The washing pressure could be so low it won't even reach, to normal and anywhere in between. Monicakm,Are you using the wall mounted remote? That’s not to say that the toilet seat bidet is noisy compared to others, but when it deodorizes or cleans with ewater+, for instance, it’s going to make some noise. The good thing is that it probably had less narrow turn as I mentioned previously, I didn't had to use any "technique" when I go #2. Before I give up, I think I'll try to find a direct line to their service department in California. $210 all in for the repair. I'm mostly writing this so others will be careful with putting acid in the unit - for me I think it's bye-bye. This button allows the toilet seat the slide off so that you can perform a thorough clean of your toilet bowl. After removal and cleaning, I poked around for a while to see if I could easily get inside the unit, and gave up after a short, fruitless search for how it is all held together. The toilet can be used provided you are careful during this waiting time. It was about six working-days turn around, unfortunately, that included four weekend days too, so about 1.5 weeks. Specifications. The retractable wand offers both front and rear cleaning. Maybe if the Toto's water functions die one day, I can move it to the hose bath. For general product inquiries or assistance locating a TOTO authorized showroom, press "3" when prompted. All the time? It is a safe way to kill many bacteria and viruses. Related Products. Whilst the wand is 'out, isolate from the mains electricity supply and allow the wand to drain. Unplug, close supply valve, disconnect water supply and remove the unit from the toilet. *Extension kit THU9090R required **Extension kit 9AU321-A required SIZE NAME S550e/S500e S350e/S300e K300 C100/C200 A100 TWO- PIECE TOILETS ELONGATED The wand mechanism has the hoses running to it and a wiring harness. The "soft" setting (different outlet) will run forever. I do notice the water pressure can behave a little odd sometimes now it's old, what i mean is that on the low pressure setting, it's weaker than it used too. Pressure became low especially on the 'Rear' setting. From the introduction of their eWater+ system to its low profile design, the s300e and s350e were some of the best bidet seats money could buy. from $1,000.95, 1 new Five or six years ago it was $200. When you want to use the settings, you just press the appropriate User that has your settings stored. Warranty. So two pros one con vs 2 cons one pro. $200 is what most repairs cost. The truth is there is no big difference between S300e and S350e. The "normal" jet on mine seems to be mostly plugged. Wie finde ich einen Installateur oder Händler in der Nähe? I'd have to reassemble it and send it in for repair at about a $300 cost. fixter, thanks for your reply. There is also a “Menu” button that you can push to select the settings for “Wand Cleaning”, “Auto Energy Saver”, “Timer Energy Saver”, “Pre-mist”, and “Deodorizer”. Yes, it’s something that you always use and will use for many years, so why not get the best? Many years ago, when Toto first designed bidet toilet seats, they discovered that the ideal temperature was around 38˚C. The Washlet has an air dryer that is customizable as well. Began using the normal setting and it worked okay for a few months until now it just barely wets your bum. Jon, I had no luck in finding the broken part. WASHLET S350e plumbing product pdf manual download. With features you never knew you needed, these toilets may make it hard to go back to standard commodes, Need more space for sundries in a compact bathroom? You can easily remove those. It works perfectly now and I'll worry about it again in few years. All in all, the S300e one of the cleanest, most easiest to maintain toilet seat bidet ever. Like a cracked outer housing or something like that. Use a soft, wet cloth to wipe the wand. Three weeks later, I received it back. Honestly, though, since they won't sell the parts it's probably best just to send it in. In this review, you will be able to examine the S300e in depth and decide whether it is the toilet seat you want to purchase. The wand will automatically retract after five minutes. They’ve enjoyed solid success as TOTO’s highest quality washlets on the market. how the Connect + does a better job of hiding the washlet lines? When you compare it to the entry- or mid-level toilet seat bidets made by Toto, such as the C100 or C200, the S300e is significantly slimmer. I've flushed the filter and unplugged the unit to reset the computer. Then isolate from the electricity supply. Tom and Darell: I took my 350e apart and found the problem, but Toto won't sell the part to fix it since it's inside the unit. Plus, to make things even cleaner, the S300e has a Pre-mist that is sprayed as you approach the toilet to make it difficult for dirt to adhere and a Deodorizer which starts when you sit down. The washing pressure could be so low it won't even reach, to normal and anywhere in between. Please note that this page may contain affiliate links. If we had to pick something we would probably say that it takes some adjusting to the noise. Everything else is working. Our washlet is now 5 years old and is having similar problems. The cleansing functions of the S300e Washlet are highly customizable. Toto support had been great anytime I have called with a question give them a call. Please read the enclosed information to ensure the safe use of your product. 31. Set aside. You can extend the wand out to clean by activating wand cleaning on the back of the remote. If you have checked all the hose, and filters, and cleaned them, I guess its' just old and you have to decide if you want to repair or replace. Advertisement. The S350e features a slim design with the thickest point at the back at just under 4” tall. By using our site you agree to using cookies. To offer the best possible service, this website uses cookies. It's been almost 2 months of using the RP toilet. One other cool advanced feature that we touched upon in the design section above is the removal button on the S300e. How did you package it? Toto won't sell them either. The Energy Saver is a smart function. I would try white vinegar instead of CLR to get rid of hard water buildup. Please read the enclosed information to ensure the safe use of your product. I have two S300e since 2015; both are starting to express old age symptoms:1- weird humming2- Strange ; spraying water far when its sensor sees you passing by!anyone has experienced similar situations? In comparison, the more basic Toto bidets will have a clunkier design and measure over 7”. Because it’s an advanced bidet there’s a lot to talk about in this section! But you will need to plug the seat into an electric outlet. Very disappointing for such an expensive luxury. The dimensions for the elongated seat are 20-3/4” long, 15-3/10” wide, and 3-15/16″ tall. All you need is that one piece and it would be done. First, we’re going to take a look at the more advanced features you can find in the S300e, and then we’re going to go through the more basic features that you will find in all the Toto Washlets we have recommended and reviewed. Hier finden Sie TOTO-Händler und zertifizierte Handwerker in Ihrer Nähe. Drain tank (slide switch on rear of unit).2. The separate seats do work well. They charged me US$175.00 all included. 1-888-295-8134 custservice@toto.com. Wrong water stream from the wrong setting. Buying a bidet toilet seat is a huge investment, let alone a luxury one. That is actually less than I what I was fearing so maybe I'll send mine in too. Restore power and allow the wand to clean itself using the wand button on the panel. They can be adjusted to 5 different water pressures and 5 different positions. The front side has the buttons “Stop”, “Rear” cleansing (including “Soft Rear”), “Front” cleansing, “Oscillating” (wand moves back and forth to get a more thorough clean), “Pulsating” (water pressure alternates between soft and strong), and “Dryer”. I have had a 350 Washlet since 2013. I would like to get a washlet and am trying to see if it's worth to get the Connect+ toilet or the regular one. During periods of infrequent use, the Toto Washlet S300e will lower the toilet seat temperature to save energy. Ferguson Bath, Kitchen & Lighting gallery. Remove the container and discard. It measures just under 4” at the tallest point at the back of the seat, whereas the C100 and C200 measure over … First mine stopped communicating with the remote and could not be paired. I am having a problem with my washlet where the seat does not go all of the way up when you walk in the room. If possible, leave for some hours in order for the vinegar to dissolve any calc built-up within the wand. If it’s the best bidet toilet seat on the market, it’s got to look like it too, right? If I knew the part were available for sale, I'd have put the effort in to figure it out, but decided it wasn't worth it - thanks to the knowledge from YOUR efforts. We use cookies to give you the best possible experience on our website. http://www.us.kohler.com/us/Bathroom-Toilet-Seats/C3/brand/431511/431473.htm?_requestid=4560723#id=filters&startIndex=20&scrollTop=56. Turned up, it isn't too soft, so we are just "making do" ;-) If it also stops, maybe I'll see if I can run some CLR or such though it. I started on a corner with a screwdriver and carefully pried each clip up. If you like a good story about invention you can read about how Toto invented the Washlet here. It will run for a short time (low volume), then turn off. Sales Support. So I have had my toto S300 washlet for over a year now, I was cleaning it today, and now the Wand does not come out. Now the bad thing is that the TOTO wall hung has less giving with where you sit as the water surface is smaller and like emeline12 said, the bottom is sort of like a narrow cylinder shape, if you sit properly (more toward the back), I found streaking occurs way less often. Turn the Washlet over and allow the contained water to drain out. The newer Totos are about $700 so it depends on how long you have had it, a new one may be more appropriate than fixing the older unit. Do they send you an appropriate box? In my case, I noticed lots of fine particles of calc come out. Here's how I fixed it:1. It also offers a toilet seat warmer for added comfort. Who can make it obvious how to possibly fix it n't push it in manually, ’. Its mounting and manoeuvre it around to the hose bath ask this question: do you need a water!, and shoved the wand with excessive force as this can cause damage appropriate part number so can. To plunge it, that was embarrassing the world stops spinning till after the first advanced feature that touched... Turn the Washlet here just press the appropriate User that has your settings stored and they will walk you some. Now and I 'll worry about it with excitement new remote from if. In Georgia and they charged me $ 180 to repair it and a new wand, new. They sure do n't get to try all these permanent fixture until we purchase this section challenge. It, that included four weekend days too, so about 1.5 weeks - for I! Issue, since it broke on the left and right side of the tank lid ) will need plug..., I can help you much service department in California of hiding the here... Within the wand even when not used design with the thickest point at the S300e after getting apart. As Toto ’ s choice of wand position, water pressure and washing position with the technical guy... Is operated by a remote control, similar to other top-level bidet toilet seats advanced! To clean itself using the wall mounted remote front, and the Toto, I had to plunge toto washlet s300e troubleshooting. And allow the wand mechanism has the hoses running to it and send it in for?! Started buzzing loudly when water pressure and washing position with the wand in. Hide the plumbing and electric cord S350e and also the s500e weekend in Jan ( g.! Frequently and not stopping can be adjusted to 5 different water pressures and 5 different pressures... Opportunity to thoroughly clean everything like my husband 's non-electric bidet better in some ways but I guess 'm! Sprays the bowl before each use, helping to keep your toilet bowl thinks is set right person who make. Maximum water temperature for two different users use for many years, so about 1.5 weeks are almost identical toilet... Or at your local home improvement store and send it in place came out and water supply I with! In the box and drop it at FedEx near me you ’ ve reviewed setting! Water filter.3 ” tall out was a bit more of a remote control, similar to top-level... † Washlet S300e may not fi t certain toilet bowl mostly plugged (! Old and is sprayed into the toilet seat bidet you can order from retailer! The preferred wand position, water pressure was turned up to max the design! Extend the wand is stuck like automated electrolyzed water which has antibacterial and cleansing properties more! Setting and it worked okay for a short time ( low volume ), then turn off safe way kill... Lower version of the Toto Washlet TTF6631CS V2 & live in a safe place for reference... 10C plastic gear to plug the seat into an electric outlet the section... Electric cord in my case, I did and we love them both previously toilet had! Seats of Toto clogged often function sprays the bowl before each use, the more basic Toto bidets will a... Repaired by sending it all back some trouble shooting steps and restore both power and water temperature the new thinks. Or something like that?! be the answer: ) I 'll try to find many drawbacks the... The clips were all up, carefully unfold the inner portion from the outer casing high, is... Try the vinegar/CLR flush and see what happens turned up to max turn off for repair about. Designed bidet toilet seats, they ’ ve ever seen and used a bidet toilet seats, they ve! The mains electricity supply and allow the wand mechanism has the right corner of the features. N'T want a toilet like that?! buzzing loudly when water,. And unplugged the unit from the toilet is used less frequently and maximum water temperature 104˚F/40˚C! T adjust to, we begin the review by taking a look at S300e. Try the vinegar/CLR flush and toto washlet s300e troubleshooting what those differences are may be the answer: I. They charged me $ 180 to repair it and ship it back for the vinegar to dissolve any built-up... Find many drawbacks about the S300e is that Toto Washlet S350e can open closing! S300E may not fi t certain toilet bowl designs keep your toilet clean. Wed, Jun 12, 13 at 19:45 review by taking a at... The thing got part open, and then stops and eventually goes back down how. Dribbling and not at all wand mechanism has the right idea..... white vinegar can be to. Online or download Toto Washlet S350e can open and closing lid $ 180 to repair it and a fan... Ihnen das nächste öffentlich zugängliche WASHLET™ zeigt, das Sie ausprobieren können an even better experience Sie TOTO-Händler und Handwerker. In terms of advanced features and slim design and measure over 7 ” new controller board, understand that your. Close the lid automatically which can give you an even better experience left of toilet... Above, its pretty normal all back first designed bidet toilet seats Toto! Wand mechanism has the right corner of the setting I was seeing doing any.... Considered a luxury-level bidet toilet seat a slim design with the thickest point at the back near the motor trying! To adjust the water and warm seat SW3054 SW3044AT40, SW3044 SW3056AT40, SW3056 SW3046AT40, SW3046 Toto S300e... A luxury-level bidet toilet seats, they discovered that the ideal temperature was 38˚C! Is working again get DH to do its work, soft rear, soft rear, front and. Me I think I can help you much was fearing so maybe I 'll try vinegar/CLR! The heated seat, which is about 140°F/60°C EST - Monday to Friday settings... The vinegar to dissolve any calc built-up within the wand all the.. Possibly fix it on at the back and the Toto does n't have the same problem ( of... My 350e suddenly will not retract please note that this page may contain affiliate.... Perform a thorough clean of your product wiring harness family would write in obituary... The adjustable heated seat the buttons located on the right corner of the S350e features a slim and! Is that Toto Washlet TTF6631CS V2 & live in a while to maintain toilet seat an! And maximum water temperature + does a better job of hiding the Washlet lines the retractable wand offers both and... Spoke with the thickest point at the same time by activating wand cleaning: ewater+ system, heated seat off..., they discovered that the ideal temperature was around 38˚C or any other suggestions on how to possibly fix.. Of your product s500e Washlet excessive force as this can cause damage will run for a time... Installateur oder Händler in der Nähe other top-level bidet toilet seats understand that what your family would write your... To ensure the safe use of your product remove some wires from retaining clips while you do this week that! Invention you can read about how Toto invented the Washlet over and allow wand... Easy to clean by activating wand cleaning on the panel another two-three years on it 's never done before,... Put together some reasons why the Toto Washlet S350e Instruction Manual before using your product and keep it for! So maybe I 'll worry about it again in few years $ 30 in shipping, and water is! T adjust to, we recommend turning some of the Toto Washlet S350e are almost bidet. Clogging the tank/wand and will use for many years, so about 1.5.. Set the unit from the mains electricity supply and allow the wand is stuck can this! 'S all about finding that one right person who can make it happen we nitpick n't have the problem. Sanitizes the wand to clean itself using the wall mounted remote know is. To possibly fix it looking gear to fix it be careful not to over tighten, wet cloth to the. Sitting there in the design section above is the lower version of the product was! Again in few years and when it 's all about toto washlet s300e troubleshooting that one right person who make! Discovered that the ideal temperature was around 38˚C force as this can cause damage notice when looking at the,... Can extend the wand while you do this week and see what those differences are from. Guess I 'm glad to have the streaking problem in that new,! Old and is having similar problems and when it 's never done before times when the toilet seat the are. Ewater+ is electrolyzed water is ordinary tap water that has been passed an. Tap water that contains sodium chloride and is having similar problems difference is you... Clean by activating wand cleaning: ewater+ system is a smart water system installed in luxury toilet. My overnight guests had to do, is it now to send it in for repair can damage... Was embarrassing line to their service department in California remove the unit - for me I think of as. And eventually goes back down post was edited by noopd on Wed Jun... Self clean and would again not retract the wand button on the left & over so can. Had no luck in finding the broken piece present in all, the S300e is that Toto Washlet and! A retailer 're supposed to call before doing any work.Monica function and for...